Help center
Short answers to the most common questions. Can't find yours — write via Settings → Feedback; we usually reply within a day.
Account and sign-in
How do I sign up?
On the login page choose “Sign up”: name, @handle, email and a password (8+ characters). After “Create account” you are signed in immediately — no email code.
I forgot my password
On the login page click “Forgot password?” → enter your email → type the 6-digit code from the email and a new password. The code is valid for 10 minutes; after the change, sessions on all old devices are closed.
Can I change my @handle?
Yes, in Studio → Customization. Your old @handle is reserved for you for 30 days.
Sign out of devices and see sessions
Settings → Security → Sessions: every device, IP and last activity; “Sign out other devices” closes them all at once.
How do I delete my account?
Settings → Account → Delete account. Videos, channel and messages are removed; some data is kept for a limited period as required by law.
Uploading videos and Shorts
Which formats are supported?
MP4, MOV, MKV, WebM and other common containers, up to 2 GB. Videos are converted to 360p–1080p automatically — 360p is ready first, so the video plays almost immediately.
The upload was interrupted
Uploads are resumable: if the connection drops, pick the same file again — it continues where it stopped.
What are Shorts and how do I upload them?
Shorts are vertical (9:16) videos up to 60 seconds. In Studio → Upload choose the “Shorts” type. Shorts appear in a separate feed and bring new viewers.
How should I write titles, descriptions and tags?
Put the main keyword in the title, 2–3 sentences and links in the description, 5–10 precise tags, the right category. The SEO assistant in Studio suggests improvements.
How do I edit or delete a video?
Studio → Content → video → Edit: title, description, thumbnail, visibility (public / unlisted / private). A deleted video can be restored within 30 days.
Live streaming
How do I start a live stream?
Live → “Go live”: pick camera and microphone, set a title and category, press “Start”. Screen sharing, scenes, banner and recording are built in — no OBS needed.
Why is live unavailable?
Live streaming unlocks 30 days after the account is created (spam protection). It turns on automatically.
Is the stream recorded?
Yes — enable “Record” and the stream is added to your channel as a video afterwards; you can edit it later.
Where do viewer gifts go?
Gifts arrive in your wallet as coins and show up in Studio → Earnings.
Monetization and payouts
What are the monetization requirements?
5,000 followers, 4,000 watch hours in 365 days (or 10M Shorts views in 90 days), 3 public videos in 90 days, a 30-day-old account and a 50-character description. Details on the “For creators” page.
How long does the review take?
Usually 1–3 business days. If rejected, the reason is shown and you can reapply after 30 days.
How do I change the currency?
Settings → Currency: UZS or USD. All amounts are stored in UZS and displayed in the currency you choose.
How do I open a paid membership tier?
Studio → Monetization → Membership tiers: name, price and perks. Viewers subscribe from your channel page.
Safety and rules
Someone copied my video
Every video is fingerprinted; detected copies appear in Studio → Copyright. You can also file a copyright claim — if confirmed, the copy is removed or its revenue goes to you.
Are messages encrypted?
Yes — messages and files are stored encrypted and end-to-end encryption works between devices. During abuse reviews the safety team can inspect a conversation with a special key.
How do I report something?
“⋮” next to a video, comment, channel or message → “Report”. Pick a reason — moderators review within 24 hours.
What content is prohibited?
Violence, hate, adult content, copyright infringement, spam and fraud. Violations lead to a warning, suspended monetization or a ban.
Contact us
Questions, suggestions or partnerships — write to us, we usually reply within a day.
Didn't find an answer?
Write via “Feedback” in Settings or read the creator guide.