Privacy Policy
Last updated: 24 October 2026. This Policy explains what personal data Facetiv collects when you use the website and apps, how we use and protect it, and the choices you have. The data controller is the Facetiv team; contact: info@facetiv.com.
1. What we collect
Account
Name, @handle, email, password (stored only as a salted hash), language, profile text and avatar, date of registration.
Content
Videos, Shorts, live streams, posts, comments, stories and their metadata (title, tags, thumbnails), plus automatic video fingerprints used for copyright protection.
Device and usage
IP address, browser/device type, session identifiers, pages and videos you view, watch time, searches, interactions (likes, follows, reports) and approximate location derived from your IP.
Location (optional)
If you enable “Nearby”, we store your position rounded to about 100 m and show it to others rounded to about 1 km. You can turn it off at any time.
Payments
Wallet balance, coin and gift history, payout requests and campaign budgets. Card numbers used for payouts are stored encrypted.
2. Why we use it
- To run the service: accounts, uploads, streaming, chat, notifications and payouts.
- To personalise your feed and recommendations based on what you watch and like (you can mark videos “not interested” or hide channels).
- To keep Facetiv safe: detecting spam, bots, copyright violations and abuse, rate limiting and investigating reports.
- To measure and improve the product with aggregated analytics.
- To communicate with you: sign-in and password emails, important notices about your account or these policies.
- To comply with legal obligations.
4. How chats are protected
Private and group messages are encrypted and hidden. Even if a security service or the government asks, no one — not Facetiv, not anyone else — can read your data or your chats. Attachments are encrypted on disk.
Encryption is end-to-end and handled entirely by the Facetiv team, so your conversations stay private to you and the people you write to.
6. How long we keep data
- Account and content: while your account exists. After deletion, data is removed from the service immediately and from backups within 30 days.
- Sign-in sessions: until you sign out or they expire; email codes — 24 hours.
- Security logs (IP, rate limiting, blocked attempts) — up to 90 days. Moderation records and payout history — as long as required by law (up to 5 years).
- Analytics — in aggregated, non-identifying form indefinitely.
7. Your rights and choices
- Access and correct your data in Settings and Studio at any time.
- Control who can message you, comment, see your follower lists, your online status and your location in Settings → Privacy.
- Turn notifications on or off per event type in Settings → Notifications.
- Delete your account in Settings or by emailing info@facetiv.com; we confirm deletion within 7 days.
- Request a copy of your data or object to processing by writing to info@facetiv.com.
8. Children
Facetiv is not intended for children under 13 and we do not knowingly collect their data. Channels marked “for kids” have comments and personalised recommendations restricted. If you believe a child under 13 has an account, contact us and we will remove it.
9. Security
All traffic is encrypted with HTTPS. Passwords are hashed (scrypt), payment details are encrypted, access to production systems is limited to the team and logged. Despite this, no system is perfectly secure — use a strong unique password and sign out unknown devices in Settings → Security.
10. Changes and contact
We may update this Policy; significant changes are announced in the app or by email at least 7 days in advance. Questions and requests: info@facetiv.com or Telegram @facetiv.
Contact us
Questions, suggestions or partnerships — write to us, we usually reply within a day.
Manage your privacy
Review who can reach you and what others see.